*** Please see the Savings Catcher FAQ page for the most popular questions and troubleshooting tips! You can also contact Walmart directly (866-224-1663) for help if you have any issues using Savings Catcher or the Walmart app. ***
You might know that I’m a fan of Walmart’s ad match program – particularly here in Florida where I’m lucky to be able to take advantage of Walmart’s BOGO ad match as well! But, a new way to save money at Walmart is coming real soon and through my participation in the Walmart Moms program, I got a sneak peek at their new Savings Catcher feature and I’m excited to share the news with you so you can see how easy it’ll be to save when you shop at Walmart! I tested out Savings Catcher a few times during it’s beta testing, but starting this coming Monday, August 4, 2014, you’ll be able to start using it yourself, as Savings Catcher will be available nationwide! Read on to learn how to use Savings Catcher – won’t this be great when shopping for back to school supplies in a few weeks?
How to Use Walmart Savings Catcher to Save Money
The process of using Savings Catcher at Walmart is really simple. After making your normal purchase in store, you then visit the Savings Catcher website, enter your receipt number (located on the bottom of your receipt), and wait for an email from Walmart notifying you on whether or not lower prices were found from competitors in your area. Make sure you enter your receipt within 7 days of your purchase, otherwise your receipt won’t be valid! (You’ll soon be able to scan the receipt bar code into Savings Catcher using the Walmart mobile app and won’t even have to logon to the website, making this even easier!)
When I tested out Savings Catcher, after I entered my receipt number, I received a confirmation email stating that my receipt was received and would be processed. After Walmart searched local competitors for lower prices, it took about a day and a half for me to get my results in a second email. However, it can take up to 72 hours to get your results and find out if you received any savings. My savings on that particular receipt were just under a dollar, but the great thing is that I have the option of cashing out my savings even at that low amount if I choose to, or I can let my savings accumulate and cash out when they reach a higher amount! Savings are redeemed via a Walmart Rewards eGift Card, which is sent via email for you to use on purchases in store or online at Walmart.com.
Are you excited yet to use Savings Catcher at Walmart? Watch the video below for an overview of how the program works, then make sure you sign up for a free Walmart.com account so that you’ll be all set to start using it this Monday August 4th! And if you have more questions, read over the Savings Catcher FAQs to learn even more.
How Does Walmart’s Savings Catcher Work?
How much money will you save using Walmart Savings Catcher? I can’t wait to hear how you like Savings Catcher – be sure to share in the comments below!
*********************** Update 4/9/15 ***********************
If you encounter issues using Walmart Savings Catcher, please try contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663.
All photos © Melanie Edwards/modernmami™
I would rather use a price match list service like http://www.pricematcherz.com and price match at the store and then submit my receipt to see if they find any other deals so I am still shopping from the sales and not just hoping that my groceries are on sale. I would much rather save money from the beginning and know that I will get the savings.
How do I get the card ????
I have entered many recipets that said I have saving but the girl at walmart says I need I card please send me one
Hi Darla. You can redeem your Savings Catcher savings for an e-card via either the Walmart mobile app or on Walmart.com. Here is the FAQ for more information: https://savingscatcher.walmart.com/faq
I love savings catcher. I redeemed my savings catcher money onto my Bluebird card and Walmart doubles my savings until February 2015. I love this. Thank you Walmart.
That’s great to hear, Carrie!
I’m disappointed. I had $8 and transferred it and when I looked it up it was gone. I never saw a savings catcher card.
Linda, you should receive an electronic gift card via email. If you’re still having issues, try contacting Walmart support. Good luck!
I have tried several times to redeem my money and have never received an email for an electronic gift card. It shows on my Walmart total reward dollars app that I redeemed $19.70 but never received an email. What is the next step?
Ginger, reach out to customer support at 866-224-1663 for help.
if you log into your Walmart Savings Catcher account, and choose the “contact us” button at the bottom of the page, there’s an option to resend the e-gift card to your email address. I had to do this, as I never received the original email, and it sent it to me immediately! hope this helps!!
How do I get my egift card
Jen, you should be able to redeem right on the Walmart app or Walmart.com. Check the Savings Catcher FAQ page for more info: https://savingscatcher.walmart.com/faq
Hello. I can’t access my Savings Catcher. I know I had a balance of $2.50. In my 2nd attempt, I was provided with the Savings Catcher team tel # and an email address “SavCatch@walmart.com”. They said I could email the info from the receipt so they would not expire. I did and received an email saying “sorry, please call 866-224-1663”. I have tried calling 866-224-1663 at 9AM and at 4:30 PM Eastern time, and a recording said to “call back during working hours” and hung up on me. It does not provide the working hours. This is really a guessing game. I feel like not purchasing anything at Walmart because it seems it’s all a big lie.
Sorry you’re having trouble, Ana! Try checking the Savings Catcher FAQ page for more info and call the support number on that page: https://savingscatcher.walmart.com/faq
I’m confused…I’m trying to redeem my savings onto the bluebird card I was sent …how to I do that instead of Egift card…
Hi Kim, try checking the Savings Catcher FAQ page for more info and perhaps call their support number: https://savingscatcher.walmart.com/faq
How long does it take for them to send me a via Egift card? I just redeemed my rewards but still waiting on the email.
I’m not sure, Lily, but I believe it shouldn’t take long. Be sure to check your spam folder just in case and if you need help, check the Savings Catcher FAQ page for more info and call the support number on that page: https://savingscatcher.walmart.com/faq
Can you purchase anything with your rewards? Except alcohol and tobacco products, one website gave a huge list of things you can’t buy which sounded like every department besides clothes and food but then others say you can buy anything except alcohol or tobacco….someone please clarify this for me, I’d feel real stupid buying a Xmas gift only to be rejected because its not an item I can purchase with saving catcher rewards.
I haven’t heard of restrictions, Trisha, but try calling the support number on the Savings Catcher FAQ page for more info and clarification: https://savingscatcher.walmart.com/faq
I’m noticing that most of my larger receipts I can’t enter purchased dates, therefore I’m loosing the chance to check for saving. I’ve emailed several times with complaint but real solution to the problem. I just tried one and it didn’t work.
Reminder that some things are too good to be true and this is one!
Gimmick!!
Have you tried calling the support number on the Savings Catcher FAQ page for help? https://savingscatcher.walmart.com/faq
I went to use my reward dollars and never received email but states now that they are redeemed and I never did.
Try calling the support number on the Savings Catcher FAQ page for help: https://savingscatcher.walmart.com/faq
There is no phone number on https://savingscatcher.walmart.com/faq page. I looked because I wanted to call and find out if there are any restrictions as to what you can buy with the egift card.
Oh no! There used to be, but it seems they updated the site.
I have a total of 8.69 showing on the redeemed side but 0.00 in the available side. I never redeemed or got an email. How do I redeem them on the ecard? Also is there a fee for the e card OR the blue card?
There is no fee for the eCard, but I am not certain about the blue card. Try calling the support number on the Savings Catcher FAQ page for help with redeeming: https://savingscatcher.walmart.com/faq
I see I am not the only one who is not getting my redeemable money…..went on line
and got a number with 4x’s at the end no bar code this is stupid I am 67 years old and not computer savvy….I will no longer use the saving catcher…might not shop at Walmart anymore….feel like this is a joke
Oh no, I’m so sorry to hear that, Debe! Try calling the support number on the Savings Catcher FAQ page for help: https://savingscatcher.walmart.com/faq
It is a good thing. I scan receipt and then see money saved and then double to blue bird card. I have already $18 dollars on bluebird card looking to use soon.
That’s awesome!!!
I have applied for bluebird, was getting the savings back on gift card and now I am trying to link the bluebird to the account and it doesn’t give me the option anymore, which sucks, so I have called customer service and all I am being told they will send it to higher authority because they cannot figure out why it is doing this I have 3 pending receipts I hope I don’t lose all my savings on all them and the cash left there now
So sorry to hear about this! I hope you can get some help with the Walmart Savings Catcher customer service to sort it all out.
I tried to use my almost 30$ in savings, and it said its already been used. I have been scanning recepts for such a long time now, and was so excited to finally get to use the money…. I have been trying to get some sort of help and cannot seem to find any 🙁
Is there anything I can do to recieve the savings back I had, and maybe I could change my password or something? Thank you in advance.
Nicole
Have you tried to call Walmart support, Nicole? That is probably the best way or try the support link within the Walmart mobile app if you have it.
This has been the most frustrating thing that I’ve
Tried to deal with for a long time! I ordered the
Bluebird card. I attempted to put my dollars on
It but the “dashboard” area that I was told to go
To didn’t exist. So I inadvertently ended up redeeming
My dollars but never received any email. I’ve
Been waiting since November 2014. My daughter
In law just texted and said her money just disappeared
Off of her app?? With all the issues and problems
Why isn’t something being done. Being referred to
The customer service area isn’t a solution either.
I emailed them early in December and they never
Even answered my email!! I’m beyond frustrated!!!
I am trying to check my catcher balance but it is wanting my 16 digit account number; I changed over to Bluebird and have my card but there are ONLY 15 numbers..
I had received a message saying they found a cheaper price and went to check on it and it showed nothing. My money I had saved up is gone. Do you know where it went? ?
I’ve been having trouble redeeming my reward dollars it doesn’t give me an option to redeem on my I phone or my lap top I called the saving catcher team and they don’t know either any suggestions I have 53 dollars on this and can’t redeem
I had over $12 in my savings catcher acct. Today I checked and it shows I have $0. I have never even tried to redeem them. Any ideas?
I’m so sorry! I would definitely check with customer service to see what went wrong.
This is terrible! What happened to my $26? I hit redeem and that was that. Like all the above posters have asked, where is the money? Don’t give a phone number, just answer the question! WHERE DOES THE MONEY GO WHEN YOU PUSH REDEEM? It seems other’s had their money disappear also!
Once redeemed, you should receive an eGiftCard via email.
Everyone having trouble with their egift card, just open the email, make sure you click show images and the barcode is in the email. It took me forever to figure it out. The gift card is sent in the email you just have to make sure you click show images to see the barcode. Hope this helps.
Thanks for sharing your experience/tip, Britt! Glad it’s working for you.
I downloaded the Walmart app on my android phone last month (Jan. 2015). Really like the savings catcher until today. So far I have $.76, which is a great start. Today when I scanned receipt I got this msg: “Receipt not eligible-Sorry, this receipt is not eligible for Savings Catcher price comparison. The purchase was made before the Saving Catcher program was launched in the store you visit”. It’s the same store I have been shopping since it opened in the 90’s and the same store whose receipts I have been scanning since January of this year. Now because I did my major shopping trip ($140.12) Savings Catcher is shutting me down and won’t accept my receipt? Who do I complain too? This is just wrong!
Try scanning it again…something similar has happened to me if the network is down and then it works later. If not, try contacting the Savings Catcher team.
Patsy, I have it pop up like that when I have bought electronics or other items that they can’t price match easily. (Like TVs, Tablets, big kids toys, ect)
I get an email with my reward dollars and it says my gift card has been reloaded but I do not have a barcode for the cashier to scan on my email. They usually have to call csm to enter it manually. How do I access the barcode to scan in my email?
Or rather access the barcode in my email for the cashier to scan to make it easy than waiting on someone to come turn the key?
Are images shown in your email? Sometimes you have to change the settings.
In my app it says $18.00 redeemed, but nothing available. Does it have to reach a certain amount to be available ?
Not that I’m aware of, no. If it’s already redeemed, then you should have received an eGiftCard via email.
I think i got one a while ago when i signed up. Is there a way to get another email with the card #?
I’m not sure, Linda. I would definitely contact customer/tech support for help.
The instructions for obtaining another copy of the receipt on the Walmart FAQ page are incorrect. They tell you to do things that are impossible. I cannot find the “menu” they say to go to.
I purchased a Bluebird card on 2\23\15 and registered the card. When I attempted to redeem my points from Savings Catcher, the program refused to go past Redeem. I finally called American Express and was told it was a software problem, that a ticket had been issued regarding the problem, and it would be fixed by 2\26\15. I again tried to redeem my points on 2\26\15, the next day, and again today, but to no avail. It continues not to work.
I emailed customer service with Wal-Mart and was told they can’t help and referred me to this site. I am very frustrated with this situation. What can be done to remedy this?
I’m sorry for your frustration. Though I don’t know what can be done, I will forward your comment to Walmart to see if they can help.
Love the savings catcher! It’s now giving me a problem though. It doesn’t give me the option to transfer my savings to my bluebird account. Why?
Not sure, Jennifer! Contact Walmart to see if they can help.
I had 26.90 in reward dollars and was gonna use them to make another purchase at walmart.com but can’t seem to get the egift card… haven’t received it yet but it sure does show that I redeemed it… well that’s a joke.. I guess you really don’t get any money back afterall… or must take a while. Either way I will make my purchase on another site…
How strange – I’ve never had a problem, Toni! Make sure to check your spam or perhaps there’s a bit of a delay in receiving the card. You should also contact Walmart to see if they can help.
It would seem that it is not accepting orders online. I have tried entering in the #from the email and the receipt also both dates. That being the day I paid and the day I picked up. So how does it work exactly when you do order online. I have 3 orders in the last week, its not accepting any???
Sandra, as far as I recall, online orders are not yet eligible for Savings Catcher.
I didn’t know you coll lose you reward savings I had over 19.00 dollars and looked and didn’t have any.
I redeemed $25.85 and haven’t recieved an email or a bluebird card in the mail. I AM FRUSTRATED because this is the second email attempt to contact someone but to no avail. I am a very upset customer of Wal-mart. Where did my money go???????????????????????????????????????????????????????????????
Terry, try contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663.
I WISH THEY WOULD PUT THE SAVING CATCHER DOLLARS ON BLUE BIRD…tHEY USE TO AND DOUBLED THEM, BUT I WISH THEY COULD BE ALL IN ONE SPOT NOT SOME ON MY BLUE BIRD AND SOME ON MY EGIFT CARD
I redeemed my money and didn’t spend it all. I lost that email with ecard. I now have more to redeem. Will the balance I didn’t spend be on new ecard? Thanks
Rhonda, I’m not quite sure if the remaining balance rolls over and keeps accumulating. Please contact Walmart for an accurate response to your question. Also, check out the Savings Catcher FAQ page for more info.
I had $3.73 on my ecard. I was so excited! So here the end of the month when money is tight, I do to check once more and it says I’ve redeemed it. I’ve never even used the ecard yet! Nor have I bought anything online.
Gerrilynn, redeeming means you “withdrew” the money and requested an ecard, not that you’ve used the ecard. I would check your email to find the ecard, or try calling the support number I provided for more help.
Why have saving catcher when they won’t let you use it I’ve be trying to redeem mine Walmart.com won’t give me the option to!! This sucks!!
Steven, try calling the support number I provided for more help.
I.had 97.00 on my savings catcher card and when I went to check today how much I have accumulated the money was gone. Where did it go? Did not know that if I didn’t use it I would lose it? What’s the pRoblem
Lori, try calling the support number I provided for more help.
Does the savings catcher money expire?
Robyn, I don’t think it does, but please confirm with Walmart support to be sure.
My question is so silly but can I scan any receipts from other stores or just receipts from Walmart? Thank you
Just receipts from in-store Walmart purchases.
Says my balance went to a e gift card still have not got anything in email
I forgot my password how do i reset?
I’m sure there’s a forgot password feature on the site. If not, contact Walmart.
If the only way to redeem accumulated savings is through email on an e-gift card or Bluebird card, what is the advantage of adding physical Wal-Mart gift cards to the savings catcher account? At the moment I use my mobile phone to scan my e-card because I do not have an available printer to print the e-card but the cashiers too often are unable to get the scan to read. I thought to add one of my many gift cards that have small amount balances on them to my account. To be able to redeem the savings onto a physical card would be fantastic, but I hesitated to do so because it does not appear that an accumulated savings can be redeemed or loaded onto a physical card. If this is true, then again I ask, what is the purpose of having the option to add five cards to a savings catcher account?
Lisa, I sent your question to the Walmart team. Here is their response:
“Due to the difficulty that the customer described with the eGift card, many of our customers use the Bluebird card since it’s a physical card. We’ve been unsuccessful in getting a physical Savings Catcher gift card issued.
There should only be 1 eGift Card tied to the customer’s Savings Catcher account. If the customer wants a physical card within Savings Catcher, BlueBird is a good option.
If the customer doesn’t have a printer and the store cannot scan direct from the phone (not all stores have this capability), the customer should be able to show their eGift Card to the cashier, who can type in the GC number for redemption.”
Can I just go to Walmart and redeem my savings catcher with the gift cards they have there instead of getting an egiftcard online first
Does the money expire? Can we accumulate till Christmas and then redeem it?
Haven’t reserved mine either it’s been sever weeks, beginning to think its a scam!
I’d definitely check your spam and contact Walmart support.
On my phone, I tried to get my egift card, it was for a total of $29.73, and show’s on my phone as “redeemed.” I haven’t received an email with any egift card info. When will it show up?
Be sure to check your spam folder and contact Walmart if still haven’t received.
Please email me my savings Cather card I can’t redeem my reward dollars
Manuel, if you haven’t received your e-Gift card after redeeming, you should definitely contact Walmart support.
About 6-8 weeks ago I tried to redeem my reward dollars and it said I would be notified via email. I cant remember which email I used my work or home but either way I haven’t gotten anything on either email addresses I have for the 19.17 reward dollars I tried to redeem. Not even in junk or spam. I cant seem to find a direct contact to find out what happened.
Patsy, please try contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663.
Hi. I have had this app since February, I always scan all my receipts but I have never been able to spend my money that I have saved. It keeps saying that I have redeemed the money but I can’t find were I get the e gift card. Please help. I spend a lot of money at walmart especially on groceries and would like to be able to spend the money I have saved
If you encounter issues using Walmart Savings Catcher, please try contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663.
Can reward dollars/egift card be used in the vision center?
The Walmart team says, “Yes, it will work at any WMT pos, including vision center.” 🙂
I’m so confused. It says I have $9.62 but only can get back $3.?? Why is that???
I would recommend contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663.
I have already complained once!!! I have not received my e-card of $21.53. I asked to redeem 2 weeks ago. I have checked spam, trash all email. No where to be found. Please help me get my deserved credit to reuse at Walmart. I am very frustrated!!!!
Have you already tried contacting Walmart using the “Give Feedback” option in the main menu on the Walmart mobile app or by calling 866-224-1663?
I downloaded the last update and now I am unable to locate the money I had in the savings catcher plus I added money from a receipt yesterday and it has also disappeared. What do I do to get this information back?
You may have to sign in to the app again to see your info. That happens to me sometimes.
Love ? savings catcher… Got full use of when they doubled the saving, my goal was $25 before cut off date… Passed it. Still using it and just applied $4.99 from 2 receipts and one that said didn’t find any. Never have had a problem, didn’t do anything before shopping, the hard part was making my finger do some physical work by entering my receipt #…… Point and tap, point and tap and repeat 1,2,3… ?
I’m glad it’s working out well for you!
I have no idea about anyone else but this website you’re giving out https://savingscatcher.walmart.com/faq
Does not help.
I would like a step by step on how to redeem it. I believe that would help everybody
Janie, that site provides detailed information on submitting your receipts and redeeming your rewards. If you still need additional help, I suggest you contact Walmart support.
Your savingcatcher site is denying access to my account from my server. I have tried repeatedly and NOTHING, I cannot access at all…I have had trouble with my receipt being denied (says tc # wrong) , site not accepting my receipt,(past 7 days date- and is NOT). Please advise me on this issue!!
Thank You,
Cathy
I suggest contacting Walmart for more help.
Can I redeem my savings catcher rewards on electronics, such as a TV?
When you redeem, you receive an electronic gift card, so you can use it however you like!
I have not gotten an email confirmation for my savings catcher rewards
Denise, try contacting Walmart support. 🙂
Its not worth it, I spend $199.00 and only got back .97 cent’s on my Walmart savings catcher. I personally think your better off doing your own price matching and save more money yourself!!
I suppose it depends on the deals in your area. Since it’s completely free to use, you don’t lose anything by using it! You can do both if you have the time. 😉
Can i buy beer with the money i get back from the savings catcher
Reward dollars are redeemed as an egift card you can then use at Walmart, so I think you can use it to purchase any product, but I would contact Walmart to verify.
Ive redeemed my reward money and tried to use it on walmart.com but it won’t let me purchase anything it keeps saying there’s an error with the transactionand it just refunds the money anybody know why that is?
I’m not sure what this is about, Ryan, but you should definitely contact Walmart support about it for help.
I have ordered groceries for pickup twice. The first time, I entered the TC # and then we threw the receipt away. I just considered it my loss. This last trip has done the same thing. Is there a reason why I cannot get the savings catcher deal on order/pickup?
I believe at this time the online order receipts aren’t eligible for savings catcher, but you can confirm with Walmart support.
I love the app. I use it all the time, so easy.
I redeemed my $35. amount. I might have gotten an email with the refund, but I must have deleted by mistake. Can it be resent?
I would definitely contact Walmart support, either via the app or by calling. So glad you love the app!
I been doing this since 2014 and I have $81.00! 🙂
That’s awesome!
Nothing but problems . And web site that do t help at all have over32.00 I can’t use I need to change my email to new one and won’t let me waste of time
Have you tried contacting Walmart support?
Promises…Promises…Promises
It’s the crooks at Walmart’s Ivory Tower taking your reward money that you spent time to save a little and followed each step so you could spend your savings on something else.
I too have lost all my savings that I accumulated the second I clicked on ‘Redeem’. I have now accumulated more dollars and want to purchase something special on-line but feel my savings will again be sucked from my computer into the pockets of a Walmart Executive’s pocket when I attempt to cash in. Isn’t that the way, the rich get richer and the poor get scr**ed !!!!
Do something Walmart or eliminate this useless program !!!!
How long after pressing redeem, will I need to wait until I get the e-mail with my Savings Catcher egift card?
Laina, I can’t say for sure. It may depend on your email system or perhaps check your spam folder as well. If still having issues, contact Walmart support for help.
Hi I just want you to email me my 10.77 I accidentally deleted my own money sorry Melissa Stearn you have my email ?
Hi Melissa, you’ll need to contact Walmart for that. You can do so via the mobile app or through the support info listed on the savings catcher FAQ page.
So every time I submitted a receipt; I got a little back. Each time; I hit redeem and got the confirmation email (with the barcode) to use in store. However I’ve done that 10 times and never used any of the money; if I use my most recent email with a barcode (in store) will it only have the .97 cents from that it be receipt, or will it have the total $20 that I have transferred throughout the past year?
I really can’t say, Alex. I suggest you contact Walmart for help and have them take a look at your account.
I got a e_mail saying I had 16.18 but I lost the e_mail and they want the bar code
Now what do I do. Will they send me a net e_mail with a bar code
You should contact Walmart support – either via the app or through the contact info on the FAQ page on their site – to see what can be done.
I’m trying to redeem a receipt from 7 days ago and it won’t let me, help please!
You have to redeem receipts within 7 days, so it’s possible it was already expired for savings catcher.
I had some money on my savings catcher gift card. I haven’t used any, but I do not see it anymore. Any idea where the money could be?
Nick, I’d contact Walmart support so they can look into it for you.
My total Reward Dollar is showing $27.69.
Below that it shows $13.40 transferred and now available $14.29
Where did the money transfer to? Am I only eligible for the amount now available?
The amount transferred is money you’ve already redeemed and been sent an egift card for in the past, since opening a Savings Catcher account.
Maybe someone can help on savings catcher your reward dollars is what you have to spend right? Well mine says over $50. & I still can’t get it transferred to egift card or bluebird it doesn’t give me a option! I’ve called them a thousand times & figured alright forget it, well why should I forget it if I’m supposed to spend it! Can anyone help on how to get it transferred? Thank you
There should be an option within your Walmart app for redeeming your reward dollars so that you can receive an egift card to the email you used within the mobile app. The only other thing I can suggest is to contact the number I’ve posted above or go to the Savings Catcher FAQ page.
what is a website
Melanie edwards, you are a tool. You have helped no one except to go call customer service. Why are you replying if that’s all your going to do? Get a real job and stop wasting everyone’s time. If you can’t answer one god damned question then why do you have a job? Your a joke and I can’t wait for you to get laid off when your job is obsolete.
Oh one more thing. Eat a dick Melanie.
It’s where your mom works stripping for all the folks on the internet.
A number of my receipts have been rejected, stating they are invalid, but I know
that is not the case. I reentered them many times but was still rejected. Is this a scam or is there some other problem. I’m 70 years old, and in today’s world for me every penny helps.
Thank You,
Wm. L. Siegle
Receipts that are older than 7 days or are from Walmart.com purchases are invalid for Savings Catcher. Perhaps the receipts that were rejected fit into those categories?
I tried what you suggested but that Option was NOT there?! Any other suggestions?
Within the Walmart mobile app and within the savings catcher area, there is a “more info & help” option. Click on “get help” and scroll down to a link that says “contact us” so you can submit your request to Walmart.
how long does it take to get the email with the eGift card once you hit redeem ?
I believe Walmart says it can take up to a few hours, but be sure to check your spam folder too.
I want to use my savings for a gift card for my Grand Daughter. How do I do this.
I received an email yesterday telling me I got back $2.09. When I went to the app, I checked my Reward Dollars, it showed I had only $12.51. I had $21+ last month. It also shows that I started this app in Jan 2016. I started it in 2014. I’m very bummed cause Hawaii (where I live) doesn’t get money back as much as the mainland does. So it takes a bit to get money accumulate. I hope I’m able to retrieve my money back.???
Stella, I suggest you contact Walmart for help. Try the contact info within the mobile app.
I got an email saying I redeemed my savings catcher reward balance. I never requested to redeem it. I was going to wait till I accumulated about $100.00. How did it get redeemed if I did not request it?
Hi Jeannie, I really can’t say what happened, but try contacting Walmart to see if they can track it down for you.
Melanie…hope you can help. Got an email saying I got 4.37 back and would like to transfer it to my ecard. How do I do this? Is there another email coming that allows me to do the transfer? The website says I can but has NO directions on how. Thanks for your help
Denise, within the walmart mobile app, you should see a button to redeem the money you have earned so far. That is how you transfer it to your e-giftcard. Hope that helps!
Says ecard being activate d with a balance of $8.00 BT when I tried using it the lady said there is no money on there?? Also how can you link your acct to blue bird
I would definitely take a look at the Walmart Savings Catcher FAQ page.
I got an email today from savings catcher saying I get 4.92 back. I redeemed it and trasnferred it to my e card.I was in walmart tonight and used the walmart pay app but it said I only had 2.99 . This is the second time this has happen lately. Does it take a while before it posts to walmart pay? .
I’m not familiar with Walmart pay, Yvonne. You should definitely contact Walmart support for help.
Buenos días, el servidor de Sabina catcher no está disponible? He tratado de entrar unos recibos y parece que el servidor está fuera de servicio y es la primera vez que me pasa. Si no los entró hoy caducan. Que puedo hacer?
Hola, espero que trabajó para usted más tarde y que haya podido entrar sus recibos!
Hi! I tried to redeem my $74 and hit the redeem button on my phone. Now it says dollars have been redeemed and balance is zero. Never received an email in my inbox or junk mail. I have tried calling the number you provided above and it always says call back during normal business hours. I go to the contact us as you suggested and click where it says to resend my gift card. Then it says request cannot be fulfilled you do not have an active savings catcher rewards egift card?? Help!
I’m so sorry for the trouble you’re experiencing, Gale! I’ve never had an issue. I can only suggest you keep trying or use the contact info within the app itself. Alternately, try to see if someone in your local store can help or contact corporate for you.
There are no button to resend email in the app.
I did not receive an e gift card . I found the my reward but there is NO
RESEND EMAIL!! I am very frustrated!
Mine doesn’t even give me the option to upload it to a gift card anymore. I used to be able to redeem and it would email me a receipt & put it on a gift card in my acct. Now the only option it to sign up for the blue bird card. I guess this is the only way to do the savings catcher now? I loved just hitting redeem and it just showing up as a gift card in my email/account. I don’t want the hassle of signing up for a card.
There isn’t a phone number on that website and I cannot access my account anymore it keeps telling me to use a different email and I’ve been using the same email for year-and-a-half. I’m really frustrated.
Have you tried the phone number posted within the article? Also try contacting Walmart support via the contact function within the Walmart mobile app.
I have over 50.00 saved on my card, but about 1 every 2 months it starts saying my password and email are not correct, this is so frustrating and I know they are correct, because they are saved in my tablet and phone, I ask for a verification code and ever get it.
I can not get this saving catcher to work… I have my reward dollars but it just sits there. I can’t redeem it anywhere because the button is gone. why is that happening? and support doesn’t help. I have the bluebird account and can’t get the money on that nor does it give me the option to put it on a egift card.
I had $38 on my savings catcher and it’s gone! This happened to a friend of mine last year! Last weekend after going to Walmart…when we got home I immediately tried to enter my receipt (20 minutes after leaving the store). I got a reply back that the receipt had already been submitted. That’s not possible!!! I had just gotten home. We went yesterday and once again when I got home I entered my receipt…and my $38 balance was gone! What the heck?
I would contact Walmart support to see how they can help.
I have never had a problem in the past! I’m very discouraged…
I do not know how to get an email from Walmart and get to know how to get my cash back . Please help me. We shop at Walmart at least four times a month. We are senior citizens and need to save money. please help
Barbara, if you do not have someone near you that can walk you through the steps outlined here in this article, perhaps a manager at your local store would be nice enough to do so?